Terms and Conditions
Icelandic Riding – Reiðtúr.is
Operated by Hádegisfell ehf.
ID Number: 690319-0120
VAT Number: 134476
Address: Akrar 2, 271 Mosfellsbær, Iceland
- Booking and Cancellation Policy
- Full refund for cancellations made 7 or more days before the scheduled departure.
- 50% refund for cancellations made 3–6 days before departure.
- No refund for cancellations made within 48 hours of departure.
Tour Operator Cancellations:
Icelandic Riding reserves the right to cancel a tour due to:
- Bad weather conditions,
- Unforeseen circumstances,
- Missing or incomplete information from the client.
If the tour is cancelled before horse preparation or pick-up, a full refund will be issued.
- Right to Refuse Service
For the safety and comfort of all guests, Icelandic Riding reserves the right to refuse service in the following cases:
- The rider is unable to mount the horse independently.
- The rider cannot follow instructions or behaves disrespectfully toward staff or animals.
- The rider appears to be intoxicated or under the influence of alcohol or drugs.
If service is refused on these grounds, no refund will be issued.
- Route Changes and Tour Adjustments
Tour routes may be changed or shortened due to:
- Weather conditions,
- Road or trail conditions,
- Safety concerns.
In such cases, no refund will be given, as the tour is considered fulfilled.
- Payment and Pricing
- All prices are listed in ISK and include VAT.
- Final invoices are issued with VAT.
- Prices listed on the website are subject to change without notice, but changes will not affect bookings that have been fully paid.
- Confidentiality and Data Protection
All personal and payment information is treated as strictly confidential.
We do not share or sell any personal data to third parties, and we comply with the Icelandic Data Protection Act and GDPR.
- Rider Acknowledgement and Liability Agreement
By participating in our tours, you confirm the following:
- I am joining this tour voluntarily.
- I am physically capable of participating, including mounting and dismounting a horse on my own.
- I will follow all instructions and safety guidelines provided by the tour operator.
- I understand that horseback riding is an outdoor activity that carries inherent risks, including the risk of falling, injury, or unexpected incidents.
- Icelandic Riding does everything reasonably possible to ensure the safety of its guests, horses, and staff. However, the company cannot be held responsible for any accidents, injuries, or mishaps that may occur during the tour.
- I will inform the tour guide of any relevant health conditions (e.g., epilepsy, asthma, diabetes) and any medication I may require during the activity.
- I accept full responsibility for any personal belongings brought on the tour.
- Bags, backpacks, and large cameras are not allowed on horseback.
- I declare that I am not under the influence of alcohol or intoxicants.
- I confirm that any child in my care is over 12 years old, unless otherwise agreed, in which case I assume full parental responsibility.
- Photography Consent
I consent to Icelandic Riding using photos or videos from the tour in which I or my child may appear, for marketing and social media purposes.
(You may contact us to opt out.)
- Clothing and Equipment Guidelines
- Riders must wear appropriate clothing:
- Comfortable pants, sneakers, or walking shoes.
- No sandals, large hats, scarves, or loose clothing.
- Maximum weight limit: 110 kg.
- Used riding gear (e.g., saddles, bridles, gloves, leather items) must not be brought to Iceland unless thoroughly disinfected in accordance with Icelandic law. We strongly recommend leaving leather items at home.
- Contact Information
Icelandic Riding – Reiðtúr.is / Hádegisfell ehf.
Address: Akrar 2, 271 Mosfellsbær, Iceland
ID Number: 690319-0120
VAT Number: 134476
Email: reidtur@reidtur.is
Phone:00 354 8458020
Website https://reidtur.is
